Upon arrival the only spare table had empty glasses, plates and cutlery together with waste food. I asked for this to be cleaned and eventually after asking five times I had to threaten to ask the manager to get involved. I ended up helping the assitant to load things onto her trolley.
The service at the bar was slow and it appeared that we were being monitored as to our consumption. Rather than serving me with 3 drinks for myself and two friends we were told that we must queue individually which seemed ridiculous.
The service has certainly gone downhill since my last trip a year ago and I shall be unlikely to book again.
7 years ago
Executive Lounges has a
3.9
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