It was crowded and cramped, not at all what I would have expected. The food on offer was nothing special, but perhaps worst of all was the attitude of the staff at the bar. Quite often one had to stand waiting for someone to appear, as there wasn't one particular person dedicated to staffing the bar. When she did appear, her attitude was unwelcoming; she made one feel as though it was an offence to ask for a drink, and an inconvenience. I requested a glass of red wine - there was insufficient left in the bottle for a full glass, but she didn't open a new bottle. The half full glass was pushed towards me and I had to accept it. I would not recommend this lounge to anyone and will not be using it again as it is very overpriced for what is provided. Wetherspoons offers much better value for money.