This is not the first time I've used the lounge and previous encounters have always been good ( the perfect way to start a holiday ). However, on this occasion a number of items were not available ! ( basic items ) After enquiring about re-stocking certain spirits, I was told you were waiting on a delivery, therefore the service you are offering is failing it's duty to deliver. Crisps and nuts were also not available with the same reply when asking for a re-stock. The hot food on offer ( pulled pork ) was actually cold ! This service is run at an Airport where duty free spirits are in healthy supply as would nibbles & snacks be. To be told your stock levels have dried up and you can not replenish certain items is not acceptable.