There was nowhere to sit when i first arrived. I sat an waited in reception area for a while. I then observed one of the reception ladies refuse entry to 2 American guys, when they questioned this she was very rude & blunt, they were told to come back in 2 hours time and would only spend an hour in lounge. She then allowed other people in. I finally got a seat. Staff were rude when i asked if tea & coffee machine could be refilled. Food was low or empty, not replenished. I would never attend the lounge again and would prefer to spend my time and money around the various airport cafe's.