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Catherine
Although we had pre paid we could not find the entrance to the lounge. When seeking assistance we were told we needed to enter through the domestic gates and we had just arrivef from Australia via international gates. We were told via a phone call to email for a refund as they could not help us. We have heard nothing and despite emailing a week ago have not received a refund
7 years ago
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Executive Lounges has a 3.9 average rating from 28,090 reviews