Absolute chaos on food and drinks availability. No plates, no knives, no spoons no wine glasses, no white wine, no red wine and many other food items had run out. This was around midday on Tuesday 19th June. We had to ask the staff for most utensils, we asked for white wine and red wine which one of the staff eventually fetched from the kitchen. We then had to ask for wine glasses - none were available and one of the staff brought out some tumblers which we had to use for the wine. Staff said that they were still in the dishwasher. The whole experience was abysmal and very disappointing as on previous visits to this particular lounge at Birmingham Airport we have been well satisfied with the standard of service. I do believe that this experience should be looked into by your management and appropriate steps taken to avoid any similar instances. I realise that lunchtimes are busy periods but with a controlled occupancy the system should cope with this.