We have used the Lounge on several occasions and found this visit to be the poorest. The food was appearing very slowly, plates for food were only put out a few at a time and had to keep asking. Clearing up of the areas were slow and it looked scruffy and people were wandering around looking for clear tables. Food on the floor was not being brushed up. The food was not that impressive on selection and not very hot and put out in small dishes so a few poeple had some And then it was gone and then having to wait for refil! Very small plates also for putting food on? No sandwiches were available just salad, crackers and cheese and the hot food ... which was curry and rice or pasta dish. Bar was run by one person only which caused queuing. I love going into the lounge to start my holiday but this was not the best esperience I have had and just felt disappointed and felt the usual great service was lacking.