I have stayed and used this lounge for years every time I fly from Birmingham which is 4/5 times a year. I use it as it’s quite. Service and staff are so bad that I refuse to use it again. The food was awful . Empty plates where available food should have been . No adequate glasses . Staff replenishing slow. Staff rude. The bar staff replenishing the fridge said I could take the wine to my table as he was in the way with his stock for me to pour . He then accused me of stealing !!!i was disgusted and will be formerly complaining .
7 years ago
Executive Lounges has a
3.9
average rating
from
28,090
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