The woman serving behind the bar was very rude, arrogant and argued with a lot of the customers. Lots of people dissatisfied and voicing there disgust at her attitude. There were 5 adults in our party but she would only let you have 1 drink at a time so everyone had to stand in a long queue to get there own drinks. I asked to speak to the manager who was also rude, gave no eye contact whatsoever and then served the person behind me while I was talking to him. The food was poor and not replenished. Very little crockery available. We always use airport lounges when we travel 4-5 times a year but this was by far the worst, not what you want at the start of your holiday!!