Hi, I was looking forward to chilling out before our flight and had booked it as my partner can get quite anxious before flying, so we were expecting a nice calm atmosphere in the Lounge. Unfortunately, when we arrived, there were a couple of large groups of people at the end in the booths you have there, they were very loud and were making a lot of noise, I know that they were probably excited for their travels, as I would have liked to have been, but the atmosphere was ruined by these groups of loud people and no one else was able to enjoy themselves as I looked around the lounge. There was no attempt by any staff to ask them to be quiet and respect that other people were also in the lounge. They were also frequently visiting the bar self serve area, which meant I didn't feel comfortable getting drinks while they were there. At other lounges, staff have been more proactive about making sure there wasn't any rowdiness/disturbances to any one else's experience, I didn't feel like we were being looked after at all. Very disappointed. Otherwise, it would have been a nice lounge, the food I got was very nice it was just ruined by the loudness of the groups.