I intended emailing you anyway. This place has went so far downhill compared with previous visits. All the economy measures were obvious. However i did not realise the CO2 shortage extended to the soft drinks machine in your lounge. The staff insisted it was full but admitted the drinks had none. No soft drinks in tins, No fresh biscuits in two packs. Milk warm. I noted the lounge was much quieter than previous visits but having noticed all the cost cutting it is no surprise. As a regular user i have no intention of returning as £52 could be better spent in any of the places just outside.