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Roger
The lounge an facilities are excellent. I have used them before, many times. This visit was not so good. I was travelling alone.When I arrived the lounge was fairly quiet, but there were no tables for one, so I picked an empty table with three chairs. I had been there about an hour and a half, having had breakfast and a drink, reading quietly, when i was suddenly asked to move to another table, and share with someone else, because there was a big group - "a 3 and a 4" that needed to sit together. I pointed out that they were welcome to use the extra chairs, but that was not acceptable. Your rep was insistent that I vacate the table. I got up and left the lounge. I do not think that i should have been asked to move. You should either provide some tables for one, or make sure that you have enough space before booking in large groups. You have lost a repeat customer.
7 years ago
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Executive Lounges has a 3.9 average rating from 28,090 reviews