The Nairobi lounge was clean and tidy but the positives end there. The lounge was nigh on impossible to find with no signposts and having to go out of terminal then back in through security again to access it. When pointed out to the attendant she just shrugged and said I should have asked someone - I did three different people. When booking the lounge there was no option to access a longer stay and I was automatically given three hours - we had long wait at the airport hand the reason for the lounge. When we arrived it was empty so once it was pointed out our time didn't start for another two I asked if we could stay but was told I would have to pay as to was booked - this clearly made no sense as it was empty naif it was busy later thats when I was booked anyway. we stayed and left early feeling very disappointed