The worst experience of a lounge. If you can follow cctv footage then please do so to better understand this.
You accept more people in than you can seat.
The receptionist acts like a security guard, not a service greeter. No welcome.
I emailed upfront about showers and was told that it’s £20 on the day.
The receptionist aka security guard said the spa is closed permentanely. No explanation or alternative.
7 years ago
Executive Lounges has a
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