The Aspire Lounge at Gatwick North was a real disappointment. It was largely empty when we arrived near midday on the Tuesday just after the August Bank Holiday, which tells its own story. We did not receive a particularly friendly welcome from staff; indeed, there was no-one on the desk when we arrived. It has obviously been a while since the lounge had any sort of refurbishment and it looks shabby, drab and uninviting compared to others. The chairs and surfaces were dirty in places (with crumbs and marks from glasses). The range of food and drinks available was limited, and the food rather dried up and unappetising. There were few labels for the food either which meant that if you did need to know whether something was (e.g.) vegetarian or not it would have been difficult to tell. The main bonus was that it was very quiet because there were so few customers! However, this would not be sufficient for us to want to use this lounge again. Very disappointing.