Despite having purchased entry passes in advance, my wife and I, with very limited access time (due to delays at security and passport control) were expected to join a substantial queue of passengers paying , slowly, for entry on the day.
Both of us in wheelchairs “jumped “the queue, to the annoyance of the staff, as this was the only way we had the time to drink and eat anything before our boarding call.
We believe customers who have purchased entry passes in advance should be guaranteed priority, by way of a designated desk, or notification sign.
John H Skewes
7 years ago
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