This was the first time we have used the Aspire Lounge in Terminal 1 since we used it several times about 2015. I am sorry to report that standards have slipped significantly over time. The decor and fittings look tired now. The food offering was quite poor largely due to lack of replenisment. There was a shortage of crockery (I had to wait 15 minutes for a soup bowl when I requested one from a member of staff ) The table adjacent to the one we used was not cleared of the previous users dirty plates etc.for the entire two hours we were in the lounge. (Possibly due to the lack of staff apparently available ) Although our use of the lounge was preferable to using the very crowded terminal I did not regard the lounge as offerring value for money . This was disappointing as our previous experiences of using the lounge were far superior. Apologies for giving you bad news but hopefully you can use our comments to achieve a more consistent and higher performance level.