The room is a nice room to relax in. The service was shockingly slow. Minimal snacks were put out. The hot food consisted of soup, curry or pasta but the chance of finding any was remote as only small amounts were put out and you might find there was curry but the rice had run out. Those that were lucky to get something to eat said the food was bland and don’t think it was greedy people piling plates high, they only put out little saucers. One sliced cake was brought out of the kitchen every so often but with a full room, again it was gone in seconds. Many people were complaining as if they did find a small amount of food, there was no cutlery to eat it with. The staff replied they were short staffed. There was only one person on the bar and it was afull room. No sandwiches but there was a small deli area but again often no cheese or meat, just a few lettuce leaves. We travel several times a year and always use a lounge, this was my 4th visit in this particular and I was very disappointed. Some friends used the other lounge and said it was lovely. I booked the wrong lounge!