Lounge felt like being in a cafe, seating is cramped and uncomfortable. We were sat on a small table with no charging points, I had to ask people sat on high bistro chairs if I could charge my phone where they were sat. Open plan design means noise travels throughout and contributes to cafe environment, not relaxing place to be. Food comes out intermittent and in small amounts, if lounge is full, which it was, you have to wait for a while until more is put out. Tables were 'reserved' (scraps of paper on table with name on)so if you wanted to sit in one of the more comfortable chairs you couldn't. Staff however were fantastic! A holiday is supposed to be relaxing and being in the lounge is supposed to be the start of your experience, it wasn't. I can think of better ways to spend my £45+ at the airport.