Our experience of the lounge was unfortunately most disappointing. The staff seemed annoyed at requests being made to bring out more food, and we were told we had to wait by one member of staff very rudely, as if it were a huge burden. There were a few groups of us and we were told it was our fault there wasn’t enough food because we hadn’t all booked together but rather a few individual groups. Everyone had booked the same time slots so this was not an acceptable excuse, as they still should have been prepared for the intake. Furthermore the options themselves were advertised to be much more than there were in reality. Most of the salads, which were suitable for vegetarians, were not put out, in fact only one was. The whole experience was wholly unsatisfactory compared to what it is sold as and the staff did not seem interested in aiding this at all.