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Emma
What a waste of money!! We treated my parents to the executive lounge as a way of saying thank you for the holiday and to start as we meant to go on! I wish we hadn’t! When we arrived to check in the woman on the desk told us groups were not allowed in even tho we had rang up and requested permission! I do have to say when I rang back 3 days later as no one had got in contact to confirm the booking or reject it I spoke to a lovely man called Philip who was actually the only one thing that was good about this whole experience! Once we managed to get in after the woman had a look on the computer and saw that I had in fact prebooked, we were then told to go to the very end for the family bit which was no longer different just out of sight! The food was awful! We had to wait ages for the sausages bacon etc and when it did come out it wasn’t very nice. There wasn’t much of a selection of cereal, juice, fruit and yoghurt. Considering we paid £26.99 per person you would expect something a lot better and not just paying for the privilege of sitting in a room away from everyone! It was my parents first experience and they have said never again! We’ve been to quite a few different ones at different airports and this is by far the worst!
6 years ago
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Executive Lounges has a 3.9 average rating from 28,090 reviews