We paid nearly £50 to spend a couple of hours in the Executive Lounge at Manchester Airport before a flight to New York on 6 October 2015, where we were going to celebrate my partner's 50th birthday. The VIP lounge was to be the beginning of the celebrations. When we arrived there was nowhere to sit and we were initially offered a couple of chairs on someone else's table; then a table came free and was cleared for us which was fine. But then there were no cups or glasses; very little cutlery and we were eventually told that there were only 3 members of staff doing the work of what should have been 6. Sadly not our problem but we were offered no discount in the charge we'd already paid. I definitely would not recommend the Aspire Lounge to anyone and would not return.