worst lounge in the uk , i travel on a regular basis out of different airports in the uk , i arrived at this bristol lounge and the moment i walked through the door the person behide the bar (man ) looked at me and said in a really aggressive tone we shut in 30 mins and there’s no food if you have to come in ?? , it suprised me to say the least ! he then grabbed my booking from my hand and said your late ?? i then said well can i go to the other lounge and was told in no again in a aggressive manner ! i left £29 less in my bank and went to the bar opposite ! really this was beyond belief and you need to give some customer training to this member of staff , i will be sharing this review on social media , the date was 2/11/18 brs / alan hughes mr