I was greeted with “oh you are one of those who has paid”. Then had to give all details verbally, the. She took my confirmation barcode, scanned my boarding pass, typed something with nails so long that she couldn’t. Repeated this 4 times, then said in broad Scots. “I’ve been on holiday for two weeks and can’t remember” That was it. Trundled round to find my space, and have some breakfast. No glasses for juice, tea and coffee machine not working. Found one further round the lounge, but two folks decided to use all the milk for their cereal. Went to gather some hot breakfast items, no plates and at this point all 4 staff behind counter went off for a blether in the kitchen. Used a side plate. Food quality cheap!! Cold scrambled eggs. No bread. Some tiny lumps of dough for croisaants.... Even better was reading no football tops in the lounge and two of the staff wearing them and looked like they had had a party the night before. No greeting as I left. You have to leave for the toilets but no offer to get back in, she was busy with her boyfriend! Or chatting a man up! Please don’t waste your money here. Positive. It was quieter than outside and I got a socket to charge my phone