This was the first time we had used this lounge after previously using the Escape lounge. Upon arrival the check in staff was not very clear about what to do and spent most of the time speaking with each other rather than ourselves. Unlike the Escape lounge this lounge did not allocate you any seating and you could sit wherever you wanted, although there was a reserved area so I am unsure what that area was for. There was no atmosphere at all, no tv's, no music playing. The bar had no staff attending to to and the fridges were empty, meaning sometimes you had to stand at the bar waiting for a good 5 minutes before anyone noticed you. The hot food area is extremely small with no room to move whatsoever when trying to put food on your plate. Would I use an aspire lounge again, personally I wouldn't no. As a family I feel the Escape lounge is much more child friendly, has a better atmosphere, and better staff serving you.