Although I understand it was between Christmas and New Year there were insufficient Staff on duty when my Party of 4 visited the Lounge. This resulted in a long wait to book in and the food had ran out which resulted in another wait whilst it was replenished plus another wait at the bar because the Staff were elsewhere. There was no Red wine available at the bar. Fortunately it was not too busy had it been the visit would have been worse than it was particularly with the limited time available between getting through Security and going to the departure gate. Not a good experience although the Staff despite being very busy were pleasant and friendly.