On the 04/01/19 my partner and I were about to have our first holiday together. So I thought a nice way to start our holiday would be to treat her to an Aspire lounge plus experience. As my son and I used this facility before except it wasn't the plus but however it was brilliant. When we arrived we were welcomed by a very polite lady but we then told that the cooked breakfast was very little to offer due to delivery issues but it won't be long so we entered and to our disappointment there was scrambled egg crispy/hard bacon and beans which looked cold so my partner didn't bother with that and waited In case the food delivery arrived. I have to say although I put a smile on my face I was very embarrassed by the situation as I spoke very highly of the lounge experience. Sorry to say but I will be putting our experience on trip advisor.