The Gatwick lounge seemed to operate at the bare minimum of what a lounge could be: 1) The reception host was morose and unwelcoming. (The drink servers were pleasant, however.) 2) The variety of foods offered for breakfast was limited and of average-at-best quality. A bowl of fruit was never replenished in the two hours I was there. 3) Most tables were in need of a need of a good wiping down with cleaner. 4) The WiFi was virtually useless and the host told me to log into the wifi of the lounge next door. 5) The beer selection ought to include at least one or two of London's many craft beers. All in all, lots of room for improvement.