Wound never book here again. Very unhelpful rude front desk staff member doubling up as bar staff. Place dirty, coffee machine broke, no milk or juice out and had to ask over and over again while being made to feel like I was asking for the Earth. No ice for the bar drinks! Food selection very poor with even poorer hygiene. Staff to busy talking/ hiding in the back to clean up, serve or replenish anything. As a family of four on a early morning fligh we left after 45 minutes and got sandwichs and drinks from WH smiths So after spending already the best part of £80 we had to spend another £20 and had 2 very grumpy kids Great start to our holiday!!!! I did email on our return But heard nothing back until today Over 3 months later and now I'm being asked to rate my experience..... Ha Ha Ha what a joke!!!
10 years ago
Executive Lounges has a
3.9
average rating
from
28,090
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