I visited the one on the other terminal at Manchester the previous year, which we found much more comfortable than this one. The tables were not cleared quickly enough, and when I asked the counter staff they just said that a trolley would be comming at intervals. She wasn't serving anyone at the time, and the tables could have been cleaned! Yes, drinks are included, yes there are nibbles, but the rooms were so crowded and hardly space to sit. It was obviously a peak time, but as we paid for the privalige of a more "relaxing" environment, I do think more care should be taken with the number of bookings taken. It just felt as though as many cattle as possible were being pushed into the pen, and I shall be thinking twice about booking this again!!