Having been to Aspire lounges before I was expecting a relaxed time, the staff at the reception were fine & friendly however when I went to get a drink from the bar I was stood for 5 minutes waiting for someone to come from the backroom (kitchen i presume) to serve me i got 3 drinks in total the second time i went another 5 minutes before i was served the 3rd time after 3 minutes (i had started timing by now) i went to the front desk to complain and the girl was there gossiping with the other staff the lounge wasn't very busy I was in full view of the girl when I was at the bar area so the service was truly appalling, like I say I have been to a couple of the lounges (including this one) before and everything has been fine. There was bacon rolls for breakfast plus cereals , pastries etc and coffee it was the bar service and lack of staff that made this such a bad visit