The lounge did not open on time, it was 15 minutes late. At that time of the morning waiting around is not helpful. The lounge had not been cleaned properly, initially a refuse bag was by the door and eventually cleared away, the carpet did not look freshly vacuumed. The bar was poorly stocked with no ice available and the majority of mixers were in half to two thirds empty bottles, obviously carried over from the previous day. Needless to say the mixers were flat. Hot food was not available until 55 mins after entering. Overall an expensive and poor experience.