We were in the lounge about an hour after it opened. We couldn't sit in the quiet area because the air con was blowing out cold air which made it an unpleasant environment. We had to sit elsewhere. It was very noisy with a group of people who were already well oiled!!! The food was ok.The staff were mostly friendly. It might be a good idea to acknowledge people waiting at the reception desk whilst talking on the phone. We were ignored for too long. We use lounges to get a breather from the airport noise and bustle, not to drink as much as possible, This experience was not worth the money. Our previous experience was much better. Am beginning to think we are covering the cost of people who go there to drink.