Having used your lounges at several airports, I have always been very impressed by your standards and service. However my last visit to your lounge at Manchester must have been 'one of those days' !!! The lounge was very crowded, no tables free for us to sit down together, the standard of dress was appalling, many people wearing football shirts, shorts even flip flops, which is totally against your published dress code. The staff seemed overwhelmed but did try and keep some form of service going. As I said, probably one of those days but it was well short of your normal standards.