I along with a friend and my son booked into your lounge at Birmingham South for 13.30 Thursday March 7th via order number 799908. We arrived 15 minutes early but we were allowed to enter by your staff member. After two hours in the lounge the same staff member rather rudely and curtly informed us as we had already had three drinks the next drink would be our final one. We were absolutely not under the influence in any way or causing any kind of disturbance. My understanding was I had purchased 3 hours of time and I had not seen that there was a limit of 4 drinks. Where does it say this? She also was under the completely wrong assumption that we were with a large group who were there when we arrived who happened to be on the next table. We never spoke to them or I do I have any knowledge of who they were. They were much louder than I personally would approve of but were not causing obvious trouble. I have used the Aspire Lounges, booked by others, several times previously and was keen to show my son how good an experience it was. Then to be asked to leave like some drunk 18 year old at a public house for the first time was incredibly embarrassing and belittling. What should have been a relaxing experience turned into a situation where I was treated like a naughty child and the fact I had paid for 3 hours of food and drink, alcoholic or otherwise, was ignored. I was far too embarrassed to take her name, but I can tell you she was middle aged and of Asian dissent. Her rude, zealous and unfair action needs addressing.