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William
Having been in your lounge and many others. My party of 4 were Put in an overcrowded lounge due to a pay on entry system you now adopt. Food was ok but you are now serving drinks. There was a large queue and the three females you had on that day were all in the back talking to each other. Can I suggest that someone is designated to the bar area. If I wanted to queue for a drink I would have went to Wetherspoons. It came to the stage that people were ordering 2 drinks at a time because of poor service.
10 years ago
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Executive Lounges has a 3.9 average rating from 28,090 reviews