Having stayed in the normal service lounge many times it had started to go downhill and we were pleased when it was refurbished. As it was our wedding anniversary we treated ourselves and paid the extra to go into the Lounge plus. This was not worth the money that is being charged. The staff weren't very forthcoming about how to get the hot foot and we didn't realise that you could order from a menu until about half an hour before we left so we only had a cheese platter and some nibbles. As we had a booked when the lounge first opening it came with an offer of sparkling wine for each of us which we had to ask for, and also in the paperwork we received they were supposed to offer a free Aspey whiskey as part of the package. My husband asked to try this and the lady said that it wasn't free. I said that the paperwork stated that it was free. She eventually handed me one but wasn't happy at doing so. Overall it was nice to use the pod, but I won't pay the price to go in again. I may try the normal Aspire lounge next time, but to be honest that it quite pricey now as well so we will probably just stay longer at home and spend more money on the plane!!