Compared to the previous lounge (Cheviot Lounge) which we found to be well laid out/quiet/customer friendly etc., the new Aspire lounge which although well laid out and well presented was unfortunately spoilt by the numbers of customers who became increasingly noisy and were just taking too much alcohol and free food. There were no seats for us to sit on when we first arrived and it was very overcrowded and quite frankly the staff couldn't cope with clearing tables and replenishing food etc. There needs to be a strict control on numbers allowed in at any one time and a stronger control on the number in any one group of family and friends (I know there was supposed to be a maximum of 8 - but it didn't seem to be imposed). All in all not a very pleasurable experience.