Whilst facilities within the Lounge are fine the entry process is onerous and staff do not go out of their way to make it simpler. Almost had to give my hat size and shoes size before being admitted!
Other guests helped me with doors whilst pushing a wheelchair - staff didn't make any effort at all.
My poorest experience of using the lounge over a number of years
5 years ago
Executive Lounges has a
3.9
average rating
from
28,090
reviews
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