Arrived at 3.40 pm, no-one there to greet us, Only one person in lounge, he informed me that the member of staff was on his break, one other member of staff was in kitchen, he informed me that they were short staffed. There was only a very small amount of dried up hot food left, cakes dried up. Very disappointed. I immediately wrote a review on trip advisor. We were asked if We’d mind leaving at 5 pm so that staff could help out at the other Aspire Lounge. The staff were very polite but I cannot recommend Aspire Lounges based on this very poor experience. A total waste of money.