Absolutely appalling! Compared to No. 1 Lounges this is a joke! Rubbish and cheap food, pasta and rice dishes which cost pennies, bread which consisted of doughy cheap burger buns cut in half, hardly the artisan bread I expected! Drinks ok but Prosecco, apart from one glass complimentary you had to then pay for! For £60 for two this was really bad and I felt like we were sitting in a bus station waiting room as opposed to a relaxing and palatial Lounge prior to a long haul flight to Dubai! Food ran out as quick as it was replenished, probably because people were trying to get their moneys worth and I would have preferred Wetherspoons fare any day! If I ever fly from Terminal 5 again I would not bother with the Lounge and just take my chances in some of the bars there which looked more palatial and had better atmosphere! Avoid at all costs!