The layout and food has improved but the WiFi is still dreadful on our last three visits there have been problem experienced by both ourselves and other lounge users on two occasions we have had to exit the lounge to use other wi fi facilities to email priority information to add insult etc etc when we asked about your loyalty points system we were told to log on to sign in or up. The Liverpool term taking the Micky springs to mind. Matching your Liverpool lounge with others we’ve used leaves it sadly lacking. Your management sadly fails to match the standards of your staff working there who continue to supply excuses over this issue