On arriving at the lounge we were sent to the another one as it wasn’t clear on the website. The lounge was empty but they could not accommodate our family, my mother struggles with walking but still the staff member would not accommodate this to the point of being rude. Staff need training on equality issues and basic manners. To be honest after spending over £200 on the experience it was a pretty shocking would have been better in a coffee shop better selection.
5 years ago
Executive Lounges has a
3.9
average rating
from
28,090
reviews
Related Photos & Videos
