Its the first time we had used a lounge as we usually travel early morning and after reading some reviews I was apprehensive to say the least. However, I was pleasantly surprised by the facilities. We made reservations directly though Swissport (as booking online showed no availability) and were greeted by a friendly face when we arrived. She said to take a seat at any of the tables - three of us sat at a bistro table - it wasn't massively spacious but we hadn't come for a sit down meal. We arrived around 10am and found a good selection of breakfast items there to sample; all food was fresh and hot, in fact they replenished whilst we were there with more fresh, hot food. One of our party tried the pancakes and went back for more they were so nice. The other two had bacon/sausage sandwiches which were very nice). The hot drinks were freely available through a machine (lattes are good!) and the bar was well stocked - all brand named spirits and tap beer. Prosecco/champagne was an extra charge but I had read that online so was prepared to drink gin instead. Our plane was due to leave at 12.30pm so we left around 11.30am and lunch was being brought out - all of which looked great! The environment was nice and relaxed, and more importantly away from the hustle and bustle of the departure lounge. We would book again if not just for the space, never mind the food and drink.