My friends and I were on a long haul flight,Edinburgh to Heathrow then on to Miami. After the looking at the website and reviews we thought it would be a good idea to book a lounge and relax inbetween flights. How disappointed we were. When we checked in the staff were either short staffed or just ran off their feet, they were all running around like headless chickens, then we were told where we were sitting was in a totally different room to the main area. The next issue was the lack of choice of food. According to the website their is a wide selection of food/cereal/bread. We arrived about 10 am and it looked like there was only the dregs left and again the staffed to running around but not actually doing any work. I have used the lounge in Glasgow and it is so much better to be honest it was such a let down and I don’t think any of my party would visit again.