Overall the lounge was very disappointing. To start with the entrance from the main airport to the lounge was totally uninspiring and like walking through an unused corridor connection. We thought we had gone through the wrong door. The lounge totally lacked any atmosphere and just had a couple of TV screens on. The entire room and furniture looked old and tired and it looked like the room had originally been an office and lounge Furniture and a coffee serving station had just been added. The windows were so dirty you could not see out. The choice of food was disappointing and to pay so much for what essentially ended up being a coffee and a pastry each was not acceptable or anything like we were expecting. We stayed for about 15 minutes and moved on to the normal airport concourse that had more to offer and better atmosphere. The receptionist was very efficient but the 2 members of staff who were putting the food out did not even respond to our greetings and did not help anyone or advise anyone on what was available. I would suggest a paint renovation, cleaning the windows, some background music, trained and helpful staff, cleaner cups and a much better choice of food. Overall very disappointing. I was unable to leave these comments for your customer service as the links did not work.