I arrived a couple of hours early for my flight so this was a great opportunity to catch up with emails - but the WIFI was down - when asked what I could do they said use the free 45mins that the airport offer and then pay - having just paid £19 to access the lounge! I suggested a refund - and was told to email customer services - which I did on 6th (it is now the 13th) and I am yet to get a response.
10 years ago
Executive Lounges has a
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