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Harry
My wife, daughter and I arrived at the Servisair lounge in Heathrow Terminal 3 on a Saturday morning and while the terminal itself was very busy, the lounge was nice and quiet. Overall though our experience could have been better. The lounge was dirty with some rubbish on a few of the tables, despite it being nearly empty. The walls need to be repainted in places and the bathrooms look like they were installed in the 1970s. The breakfast selection was okay, pastries and mini croissants, yogurt and fruit. There were plenty of drinks available, juices, sodas and alcohol. For breakfast though, I'd rather have a better choice of food and less alcohol on offer. The only minor annoyance was that my wife wanted some Lemon and Ginger tea, they said they normally would have it but were out of stock for the weekend and wouldn't get any until Monday. Compared to other lounges I've been too, this ranks at the bottom, the only plus points were one of the staff members who went out of his way to find some dairy-free snacks for my wife and also the price. This lounge is much cheaper than most, but you get what you pay for and I think Servisair could be little more generous.
10 years ago
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Executive Lounges has a 3.9 average rating from 28,089 reviews