We arrived in the lounge last Friday 2oth march at approximately 11.30am - our flight to Tenerife was via Thomsons at 13.30pm. On arrival we were informed that stocks of food and drink were virtually nil as the staff were awaiting stocks - the lounge was as busy as I have ever seen it and a lot of disgruntled people were of the same opinion as me a complete shambles - As our day pass was pre booked as were a lot of others the team / management should have been aware on the volume of product that would be required. - No food no drink - what were we paying for ? I went and bought a sandwich elsewhere in disgust - why couldn't the management team went and purchased supplies elsewhere to keep customers happy - seemed a complete shambles with one poor girl member of staff trying to fend off complaints. I can assure you I wont be using this service again - a complete waste of money Stocks started to arrive about 12.30 and the staff ran back and fore with a couple of bottles of wine etc - but I did not see any food on offer I leave you to draw your own conclusion