On my arrival, straight from work,. I found that there wasn`t any hot food left. I asked one of the Ladies why there was only bread, crackers and cheese on, her reply was they had ran out of soup and could not heat any more up. I spoke to the young man at the front desk and he said that they had a very busy day and that the soup had all gone. I told him that I understood this, but it was not my problem and that I had booked the lounge so I could have some hot food and relax before my flight, he said to leave it with him. After half an hour nothing happened so I went to ask again, it was obvious that no hot food was coming my way. I asked him if I was being "fobbed off" and by his reaction I was. I explained my reason for booking the lounge and I was not interested in the alcohol, he then got some hot food for me, why could not this have been done straight away? He was very helpful after I spoke to him for the second time, but I shouldn`t have had to. I am travelling again in September and December and would like to use the lounge again.